It is with a great, happy sigh that I am writing this entry entering my 4th year as owner of Ugly Dog Books. I feel so fortunate to be an INDIE! (Independent Book Store) There aren’t a lot of us anymore. And boy do I get reminded of that often. Many customers will walk in, look around and say, “There just aren’t any book stores anymore.” I want to yell, “You are standing IN ONE!” But I smile and nod and replay, “That is why I’m here.”
Being an INDIE is not easy. We have the “evil empire”, as I like to call Amazon, to deal with. We live in a society where people want what they want and they want it NOW! So they look on their computer and buy from Amazon. Never giving a brick and mortar store a chance. A customer will come in and want a certain book and I may not have it on the shelf. So I let them know that I can easily order it thru my distributor. I give 10% off all new books and I do not charge for shipping. That works オンライン カジノ for most. But those impatient will respond, “Never mind. I’ll get it from Amazon.” I don’t argue I just nod and thank them for stopping in. But had they not been in such a rush I usually can have the book they want in the next day. And it’s service with a SMILE. “BAM!” Take that Amazon.
My hope is for 2015 to be the best at Ugly Dog. That people who shop the store already continue to come in and have a great experience and leave spreading the WOOF!
Thank you to all for making these last 3 years possible. Let’s make this year totally great.